Documentation
CartSync Pro documentation
How to install CartSync Pro, set it up on your store and use every feature, step by step.
Get started
- Getting started with CartSync Pro
Install CartSync Pro, turn on the Cart Sync app embed, and check that a signed-in customer's cart follows them from one device to another. About five minutes.
- How cart sync works
What CartSync Pro saves from a signed-in customer's cart, when it saves, when another device catches up, how a guest cart is merged at sign-in, and what happens after an order.
Set up
- Cart Sync app embed settings
Every setting of CartSync Pro's Cart Sync app embed in the theme editor, with its default: the restore notice's message, position, duration, colors and margins, the idle timeout, and debug logging.
Cart Helper
- Building a customer's cart in Cart Helper
Use CartSync Pro's Cart Helper to find a customer, see their saved cart, add products for them, change quantities, remove items or clear the cart. What the customer sees on their next visit, and what to watch for.
- Free gifts and draft orders
Give a customer a free gift from Cart Helper that's free at checkout, label it with your own message, and turn a customer's saved cart into a Shopify draft order with an invoice.
- Cart history and restore
See every saved version of a customer's cart in Cart Helper, who saved it and when, and put an earlier version back. What CartSync Pro stores for each version, and for how long.
Insights
- Insights and attribution
What each number in CartSync Pro's Insights means, how an order is credited to a restored cart (the 30-day rule), what's waiting in saved carts, staff results, free gifts and draft orders, and what the numbers don't tell you.