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CartSync ProInstall on Shopify
Documentation

CartSync Pro documentation

How to install CartSync Pro, set it up on your store and use every feature, step by step.

Get started

  • Getting started with CartSync Pro

    Install CartSync Pro, turn on the Cart Sync app embed, and check that a signed-in customer's cart follows them from one device to another. About five minutes.

  • How cart sync works

    What CartSync Pro saves from a signed-in customer's cart, when it saves, when another device catches up, how a guest cart is merged at sign-in, and what happens after an order.

Set up

  • Cart Sync app embed settings

    Every setting of CartSync Pro's Cart Sync app embed in the theme editor, with its default: the restore notice's message, position, duration, colors and margins, the idle timeout, and debug logging.

Cart Helper

  • Building a customer's cart in Cart Helper

    Use CartSync Pro's Cart Helper to find a customer, see their saved cart, add products for them, change quantities, remove items or clear the cart. What the customer sees on their next visit, and what to watch for.

  • Free gifts and draft orders

    Give a customer a free gift from Cart Helper that's free at checkout, label it with your own message, and turn a customer's saved cart into a Shopify draft order with an invoice.

  • Cart history and restore

    See every saved version of a customer's cart in Cart Helper, who saved it and when, and put an earlier version back. What CartSync Pro stores for each version, and for how long.

Insights

  • Insights and attribution

    What each number in CartSync Pro's Insights means, how an order is credited to a restored cart (the 30-day rule), what's waiting in saved carts, staff results, free gifts and draft orders, and what the numbers don't tell you.